Protecting your personal data is one of our top priorities. If you wish to delete your account or request the removal of specific personal information, you can follow the simple procedure below.


How to Request Data Deletion

Here are the steps to submit an official deletion request:

1. Prepare the required information

To process your request, please provide:

  • Your Username

  • The email address associated with your account

  • This information helps us confirm your identity and secure your account.


2. Click the "Contact Us" button

To submit your request, simply contact us.


3. Describe your request

In your message:

  • Clearly state that you want to delete your personal data.

  • Specify whether you want:

    • A full account deletion, or

    • A partial deletion (specific categories of data)

For faster processing, you may optionally attach an ID document to confirm your identity.


4. Verification & processing

Once we receive your request:

  1. You will receive a confirmation email.

  2. We may ask for additional identity verification if needed.

  3. Your request will be processed within up to 30 days, as required by applicable law.

You will be informed once your data has been deleted.


🛡️ Security & Privacy

Your data will be permanently deleted or anonymized unless specific legal obligations require us to keep certain information (for billing, fraud prevention, security, etc.). All data sent through the contact form is treated securely and confidentially.

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